Discovery

Every great partnership begins with understanding. At Togo, the Discovery phase is where we dive deep into your business, uncovering the insights, goals, and challenges that will shape your brand’s journey. This is the foundation of everything we build together.





Here’s How We Approach Discovery, Step by Step:

Step 1

Client Onboarding

We start by getting to know you and your business. During onboarding, we’ll gather key information about:

  • Your industry and niche.
  • Your goals and objectives.
  • What sets you apart from competitors.

This step ensures we’re aligned from the very beginning.

Step 2

Leadership Team Interview

Your leadership team knows your business best. Through focused conversations, we’ll learn:

  • The core mission of your company.
  • Pain points and challenges you’ve faced.
  • Your long-term vision for success.

We use this insight to guide our strategy and ensure it reflects your values.

Step 3

Identifying Pain Points & Prioritizing Goals

What are the biggest hurdles your brand faces? What opportunities are you most excited about? Together, we’ll prioritize goals and outline a clear path forward to tackle challenges and seize opportunities.

Step 4

Competitive Analysis

To position your brand as a leader, we analyze the competition to understand:

  • Their strengths and weaknesses.
  • What they’re doing right and where they’re falling short.
  • How your brand can stand out.

We’ll identify your top three competitors and use this insight to shape your strategy.

Step 5

Defining Your Ideal Customer

Who are we speaking to? We’ll create a detailed profile of your ideal customer, exploring:

  • Their demographics (age, location, gender, income, etc.).
  • Their motivations, needs, and desires.
  • Their behaviors and how they interact with your industry.

This ensures that every decision is designed to connect with your target audience.

Step 6

Brand Personality Slider

Your brand has a personality. Is it bold and edgy? Sophisticated and elegant? Fun and approachable? Through a simple exercise, we’ll pinpoint your brand’s traits, ensuring consistency across all messaging and visuals.

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